Client: Australian Communications Industry Forum (now Communications Alliance)
Achieving Effective Self-Regulation in the Telecommunications Industry
A broad platform for reform, this 4 month study consulted all participants in the work of ACIF, consumers, industry and government officials alike, in order to architect a new approach to self-regulation. With more than 80 reform recommendations, the final report challenged the fundamentals of self-regulation in the telecommunications industry in Australia.
Related articles: Business Review Weekly October 2004; Disability Advisory Board papers 2005